Product(s) can be returned or exchanged within 5 days from the date of delivery provided it satisfies the conditions defined by Lahanur. The customer should contact Lahanur within 5 days of delivery and request for a return, exchange or refund by providing a valid reason for the claim. For valid cases, our team shall contact you at a later time to collect the product. Once we receive and inspect the product, we shall process the return, exchange or refund. However, the acceptance of the claim will be based on Lahanur's discretion.

• The product(s) should be unused and intact in its original packaging (only undamaged packages will be considered) along with any accessories.
• Products which are "not required" by the customer, will not be returned or exchanged.
• Customers cannot return or exchange products which appear different on screen devices compared to the original thing due to the difference in device screen resolutions and the lighting used during photography sessions.
• Any claim made after 5 days of delivery will not be considered.
• We have a "No Refund policy", however in exceptional cases, certain claims shall be entertained based solely on Lahanur's discretion.
• Any purchase which includes custom modifications shall not be returned or exchanged. It is the customer's responsibility to provide accurate information during customization. However, if the product has not been customized according to the customer's instructions, we shall make the fix free of charge.
• If the product returned to us is used or defective in any way, Lahanur reserves the right to send it back to you.
• Items purchased on sales and promotions cannot be returned.
• There will not be any refunds for shipping and handling charges.
• Products can be returned or exchanged if they have a manufacturing defect.
• Products can be exchanged if they do not conform to the original order placed by the customer.